Placing an order
Placing an order on our website is safe and easy. We use the latest technology to ensure your visit is safe and secure. We accept all major credit cards through our payment intermediaries Stripe and PayPal on our website. You can pay in 4 installments up to 2000€.
Shipping options
When paying for your order, you have the option of selecting different services: – for Anolyte orders: colissimo and relay points; – for AMD IonCleanse products: UPS direct from the USA.
With our aim of same-day shipping, delivery times are 2 to 4 working days for Anolyte and 6 to 10 for Detox products.
*UPS delivers to physical addresses only. They cannot deliver to P.O. Boxes or AFO/FPO addresses.
Signature required
We ship all orders over €500, with a signature required. Please ensure that someone will be available to sign for the delivery. You will receive tracking information once your order has been processed for shipment. You can also register with UPS My Choice and take control of your deliveries.
International shipments
AMD has shipped products to dozens of countries worldwide without any problems. Depending on where you are ordering from, some shipping services may not be available. Shipping charges calculated by the website do not include brokerage fees, taxes, duties or customs fees. You are responsible for paying these charges when your package arrives. Please contact us at sante74@protonmail.com to find out the amount of these charges and for further information.
Order tracking
Once your order has been processed and shipped, you will automatically receive an e-mail notification containing tracking information. Please add ioncleanse.eu to your “safe list” to ensure that the e-mail is not sent to your spam/junk folder.